PRACTICAL GUIDE

How to track your website visitors

Set up TMV Go, verify consent, and find your first useful recording.

Start with the right website

Create your account, verify your email, and open Websites from the Manage menu. Add the HTTPS origin visitors actually use. A www hostname and its bare domain are different origins; use the address your site redirects visitors to.

Install once

Open Installation on the website card. Use the supplied snippet on your custom site, or follow the WordPress installation guide. Do not install the same recorder through both a plugin and a separate script.

Check permission and capture

1. Configure the consent manager and privacy link before testing.
2. Open a logged-out browser that is not covered by an IP exclusion.
3. Accept analytics, visit two pages, scroll and click a normal link.
4. Open Recordings, select that website, and clear restrictive filters.
5. Watch the visit and compare it with the page you saw.

Decline on a separate test visit and confirm capture stays off. Ordinary input values may be captured; sensitive fields are masked. Avoid entering real sensitive information in a test.

Read the numbers in context

The website and recording filters above the summary cards affect the totals, chart and recording list. Recommendations have their own selected-website scope and category controls. Counts describe captured visits, not every person who reached your website: consent, exclusions and recording limits can reduce the sample.

If nothing appears

Check consent, the installed site ID and origin, site enablement, quota, script loading and IP exclusions. See the replay troubleshooting guide.

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